Leather is the main component of our sneakers which is why we make no compromises when it comes to it. The leather is LWG Gold-rated Italian suede leather which is also the world’s first USDA certified biobased leather. The raw hides are side-products of the meat industry and are tanned in compliance with the strict REACH Regulations.
The sneakers were designed with the goal to realize the ultimate minimalist sneaker. We removed all unnecessary stitching and prominent branding to realize an ultra-clean silhouette which directs the focus on the gorgeous Italian leather and will never go out of style.
It takes the collaboration of 37 artisans and 52 production steps to craft one single pair of our sneakers. The vast know-how of our manufactory and the premium materials used, ensures the exceptional longevity and refined appearance of our sneakers.
For every single order, we plant one tree with our partner On A Mission and remove 80 plastic bottles from our beloved Oceans with our partner Empower. We are very proud to be a climate-positive and plastic-positive Company. Every Sneaker is packaged completely free of any virgin plastics in a beautiful black sneaker box and comes with a cotton dust bag from Italy. Every product has a footprint. We do everything in our power to make sure it’s a positive one.
Where are your sneakers made?
All of our Low-Top and High-Top Sneakers are handmade in our Sneaker Manufactory located in Portugal. To learn more about our Sneaker Manufactory, click here.
Which materials are your sneakers made of?
Our sneakers are primarily made of premium leathers from Italy. Yet, there is a lot more to our sneakers than meets the eye. To learn exactly what our sneakers are made of, take a look at the “What it’s made of” section on the product page.
How do I find my sneaker size?
The most accurate way to find your sneaker size is to follow these simple steps:
1) Wear the typical type of socks you’ll wear with your sneakers and place one of your feet on a piece of paper with your heel against a straight wall.
2) Mark the outline of your toes.
3) Measure the longest part of your foot (heel to toe length).
4) Repeat with your other foot and check in our size guide which size fits you best.To see the size intervals, click on the size chart of the respective sneaker.
To see our complete size guide, click here.
Still not sure about your size? No worries at all. Just get in touch with us via email, chat, or phone +49 (0)211 97531929 and we will help you.
How do I take care of my sneakers?
The best care for the sneaker depends on the kind of leather it is made of. For every one of our products, you can find a “Care & Guarantee” dropdown explaining how to best take care it.
How long does it take to break in the sneakers?
Our sneakers are designed to be exceptionally comfortable right from the first step. In most cases, there will be no break-in time required. We do, however, recommend gradually increasing the wearing time of the sneakers.
What does the sneaker warranty include?
Our sneakers are handcrafted of the best materials and will last for many years to come. Yet, in case any manufacturing defect should occur within the first 2 years, we’ve got you covered. To see a more detailed list of what is covered and what isn’t, click here.
Of course, we will look at any defects on a case by case basis. Simply get in touch with us via email, chat, or phone +49 (0)211 97531929 and we will find a solution for you.
Why are you displaying your production costs?
We all know that fashion brands heavily mark-up their prices. The traditional mark-up is 5-6 times. The mark-up for luxury brands can even be 10-15 times. They can do so, because we as consumers don't know the actual production price. We firmly believe that you have a right to know. That is the only way to empower you to make more informed and better purchasing positions. You can find the exact price-breakdown for each product in the “What it costs” section.
How do you calculate the traditional retail price?
This is how the fashion industry works traditionally:
Production Price x 2 - 2,5 (on average) = Wholesale Price
Wholesale Price x 2 - 2,5 (on average) = Traditional Retail Price
Take one of our Low-Top Sneakers for example. The Production Price is 58,10€.
Wholesale Price: 58,10€ x 2 = 116,20€
Traditional Retail Price: 116,20€ x 2,2 = 255,00€
Dalgado Price: 58,10 x 3,01 = 175,00€
We cut out the middle man, sell directly to you and pass the savings on to you. Our average mark-up is 3 times.
Why is transparency so important to you?
The fashion industry is notoriously opaque and deceiving. As a consumer you get hardly any reliable information on the actual origin of the materials and manufacturing conditions. We firmly believe the industry is fundamentally flawed. You have every right to know exactly what you are buying. That is why we reveal exactly where our products are made, what they are made of, and what they cost.
What does climate positive & plastic positive mean?
There is only one Earth and it is our responsibility to take care of it. Yet, regardless of how environmentally-friendly our materials and production processes are, every product has an ecological footprint. We do everything in our power to make sure it’s a positive one. For every single order, we plant one tree with our partner On A Mission and remove 1kg of plastic from our beloved Oceans with our partner Empower.
Being climate positive means that we as a Company go beyond achieving net zero carbon emissions and actually create an environmental benefit by removing additional carbon dioxide from the atmosphere. Being plastic positive means that we as a Company remove more plastic from the oceans than is created during our entire production.
Where do I find information on shipping?
Please click here for all relevant information.
Where do I find information on exchanges & returns?
Please click here for all relevant information.
How can I contact Dalgado?
You can contact us via email, via chat, or phone +49 (0)211 97531929. We’re here for you Monday to Friday from 9:00am – 5:00pm CET.