Shipping Information

Christmas Cut-Off Dates

Germany - Tuesday 21st by 12:00pm CET
Europe - Monday 20th by 4:00pm CET
UK - Monday 20th by 4:00pm CET
US & Canada - Monday 20th by 4:00pm CET
Rest of the World - Friday 17th by 4:00pm CET

The cut-off dates are based on our offered shipping service (Standard Shipping within Germany; Express Shipping for the Rest of the World) and our best time estimations. Due to the worldwide shipping congestion, unforeseen delays can occur.

Choosing express shipping on your orders within Germany will allow you to save 1-2 days.

 

Extended Holiday Returns

We want you to be completely satisfied with your purchase. Therefore, during the holiday season, an extended return policy will apply to all orders placed between November 22 and December 21. Simply notify us by January 5 that you will be exchanging or returning your order and we will offer you an exchange or a full refund.

For any questions or issues kindly email us at customercare@dalgado.de

 

 

Shipping within Germany is done with DHL Paket and is free of charge for orders over 50€. International shipping is done with DHL Express and is free of charge for orders over 70€. For detailed information about your shipping costs and times please use our shipping calculator below.



General information

- All orders require a signature upon delivery.
- Deliveries to packing stations or PO Boxes are not possible.
- Orders can only be delivered to the shipping address provided at checkout.
- Changing the delivery address is not possible after the order has been shipped.
- Duties will have to be assumed by the customer.
- Shipping times are estimates from the date of shipment, not the date of order.
- Shipping times are estimates as customs clearance procedures can cause delays.

 

Please select your delivery location below for shipping options, times and costs:

Choose your location

  • Express delivery – Free*

    *on orders over 70.00€
    **18.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **25.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 4-5 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *(on orders over 70.00€)
    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **40.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 4-5 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **18.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **18.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Standard delivery – Free*

    *on orders over 50.00€
    3.00€ on order under 50.00€

    Estimated shipping: 2-3 business days
    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Express delivery - 9.00€

    ESTIMATED SHIPPING: 1 BUSINESS DAY

  • Express delivery – Free*

    *on orders over 70.00€
    **18.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **40.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-5 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **18.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **40.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 4-5 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **18.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **9.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **12.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 3-4 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **35.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

  • Express delivery – Free*

    *on orders over 70.00€
    **15.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 1-2 BUSINESS DAYS

  • Express delivery – Free*

    *on orders over 70.00€
    **19.00€ on orders under 70.00€

    ESTIMATED SHIPPING: 2-3 BUSINESS DAYS

    Your package will be sent DDU (Delivery Duty Unpaid); you will be responsible for paying any local sales tax or import duties arising at the delivery destination.

Need more help?

Our support teams stand you by with any shipping questions you might have.

  • Live chat with us and speak
    to our customer
    support in real time.

  • You may also reach us at
    customercare@dalgado.de or
    send us a question via our
    Contact Us page.

  • Our support team is available from
    9am – 5pm EST, Mo. - Fr.,
    and will answer inquiries
    as quickly as possible.