Coarse Leather Brush with Bristles
+49 (0) 211 97531929 or send us an Email.
Where are your care products made?
We have partnered up with Collonil, Germany’s leading leather care product Company, to provide uncompromising organic leather care based on sustainability and environmental compatibility.
Which materials are your care products made of?
All products are organic and free of harmful chemicals or propellants. You will find more detailed information in the respective product description.
Which care product do I use for which product?
For each product, under the “Care & Repair” dropdown, you will find detailed information on which care product to use for which of our products and how to apply it.
GENERAL FAQ
Why are you displaying your production costs?
We all know that fashion brands heavily mark-up their prices. The traditional mark-up is 5-6 times. The mark-up for luxury brands can even be 10-15 times. They can do so, because we as consumers don't know the actual production price. We firmly believe that you have a right to know. That is the only way to empower you to make more informed and better purchasing positions. You can find the exact price-breakdown for each product in the “What it costs” section.
How do you calculate the traditional retail price?
This is how the fashion industry works traditionally:
Production Price x 2 - 2,5 (on average) = Wholesale Price
Wholesale Price x 2 - 2,5 (on average) = Traditional Retail Price
Take one of our braided belts for example. The Production Price is 31,27€.
Wholesale Price: 31,27€ x 2 = 62,54€
Traditional Retail Price: 62,54€ x 2,4 = 150,00€
Dalgado Price: 31,27 x 2,96 = 95,00€
We cut out the middle man, sell directly to you and pass the savings on to you. Our average mark-up is 3 times.
Why is transparency so important to you?
The fashion industry is notoriously opaque and deceiving. As a consumer you get hardly any reliable information on the actual origin of the materials and manufacturing conditions. We firmly believe the industry is fundamentally flawed. You have every right to know exactly what you are buying. That is why we reveal exactly where our products are made, what they are made of, and what they cost.
What does climate positive & plastic positive mean?
There is only one Earth and it is our responsibility to take care of it. Yet, regardless of how environmentally-friendly our materials and production processes are, every product has an ecological footprint. We do everything in our power to make sure it’s a positive one. For every single order, we plant one tree with our partner On A Mission and remove 1kg of plastic from our beloved Oceans with our partner Empower.
Being climate positive means that we as a Company go beyond achieving net zero carbon emissions and actually create an environmental benefit by removing additional carbon dioxide from the atmosphere. Being plastic positive means that we as a Company remove more plastic from the oceans than is created during our entire production.
Where do I find information on shipping?
Please click here for all relevant information.
Where do I find information on exchanges & returns?
Please click here for all relevant information.
How can I contact Dalgado?
You can contact us via email, via chat, or phone +49 (0)211 97531929. We’re here for you Monday to Friday from 9:00am – 5:00pm CET.