(as of: May 2018)
We don’t make any compromises when it comes to the quality of our products. The same goes for the protection of your personal data. We respect your privacy and we want to make sure that it is preserved at all times so that you can feel safe when using our website. Just like we strive for full transparency when it comes to our materials, manufactories, and prices, we always inform you what your data is needed for and how long it will be stored. In order to guarantee the highest degree of safety, your data is always transmitted to us in an encrypted way. Further, you have the option, at any time, to decide for which purpose we can collect your data.
In the following, we’ll give you an overview of how we ensure the protection of your data and why your data is collected.
1. General information and mandatory information
1.1 Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Jülicher René und Jülicher Jan
Gustav-Poensgen-Straße 29 40215 Düsseldorf
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
1.2 Scope of the data processing operations
When visiting our website, there is no need to transmit any personal data to us. Personal data, such as your name, mailing address, email address, phone number, and birthday is only stored if you gave it to us voluntarily or expressively gave us permission to do so. An exception applies, if getting your explicit permission in advance is not possible or if the data processing is permitted by law.
1.3 Legal basis for the data processing operations
The legal basis for when we obtain permission for processing operations containing personal data from the concerned person shall be art. 6, para. 1 lit. a EU-General Data Protection Regulation (DSGVO).
The legal basis for processing operations containing personal data with the purpose of fulfilling a contract, which the concerned person is party to, shall be art. 6, par 1 lit. b DSGVO. The same applies for processing operations regarding the fulfilment of pre-contractual arrangements.
The legal basis for processing operations required for the fulfilment of legal obligations, which our company is subject to, shall be art. 6, par 1 lit. c DSGVO. In case the processing operation containing personal data is necessary for the protection of a legitimate interest of our company or a third party and the interests, fundamental rights, and freedoms of the concerned person do not supersede the first-mentioned interest, art. 6, par 1 lit. f DSGVO shall be the legal basis.
1.4 Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
1.5 Right to data portability
You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
1.6 SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognise an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
1.7 Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognise an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
1.8 Information, blocking, deletion
The personal data of the affected person will be deleted or locked as soon as the reason for the data storage has lapsed. The data retention period can extend further if the European or national laws which we adhere to say so. Deletion or locking of the data also happens if the prescribed retention period expires, unless the data is still needed in order to fulfil outstanding contractual obligations.
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed.
You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
1.9 Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
2. Data collection on our website
2.2 Server log files
Every time you access our website, our system automatically gathers information from your computer system. Following data is collected:
- Date and time of the access
- Name and URL of the retrieved website or data
- Computer access method/function
- http-status-code (e.g. “successful request” or “requested data not found”)
- Data volume transferred
- Browser-Type and Version
- User’s IP-Address (IP-Addresses are anonymized e.g. 198.51.XXX.XXX)
A combination of this data with other data sources will not be made. The server log files of the data mentioned above will be automatically deleted after 4 weeks. We reserve the right to store the server log files for a longer time period if facts exist which give reason to assume that an unauthorised access (such as a hacking attack or a so called DOS-attack) occurred.
The legal basis for processing operations containing personal data with the purpose of fulfilling a contract, which the concerned person is party to, shall be art. 6, par 1 lit. f DSGVO.
2.3 Contact form and e-mail contact
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per art. 6, par 1 lit. a DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Alternatively, contact via one of the provided e-mail addresses is possible. In this case, the user's personal data transmitted by e-mail will be stored. There is no disclosure to third parties in this context. The data is used exclusively for processing the conversation.
2.4 Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per art. 6, par 1 lit. a DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient.
The data processed before we receive your request may still be legally processed. We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
2.5 Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on art. 6, par 1 lit. b DSGVO, which allows the processing of data to fulfil a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
2.6 Data transmitted when entering into a contract with online shops, retailers, and mail order
We transmit personally identifiable data to third parties only to the extent required to fulfil the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is art. 6, par 1 lit. b DSGVO, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.
3. Analytics and advertising
3.1 Google Analytics
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on art. 6, par 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour to optimise both its website and its advertising.
We have activated the IP anonymisation feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
3.2 Google Analytics Remarketing
Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behaviour on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalised promotional messaging.
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing/targeting by turning off personalised advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/.
The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per art. 6, par 1 lit. a DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on art. 6, 1 lit. f DSGVO. The website operator has a legitimate interest in analysing anonymous user behaviour for promotional purposes.
3.3 Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.
Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics. Conversion cookies are stored based on art. 6, par 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour to optimise both its website and its advertising.
3.4 Google DoubleClick
This website uses Google DoubleClick cookies (floodlights). DoubleClick is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. DobuleClick is used to analyse website use and enable Google and other advertisers cooperating with DoubleClick to display user-relevant advertising to you. In order to do so, a cookie is placed on your device’s hard drive. This cookie assigns an identification number to your browser as a pseudonym and gathers information about advertising appearing in your browser and opening of such advertising. The data gathered by the cookie about your website use is generally sent to a Google server in the United States where it is stored. Interest-relevant categories are assigned to your browser based on the information gathered. These categories are employed in delivering interest-based advertising.
In addition to changing your browser settings, you can also use a browser plug-in to permanently disable the DoubleClick cookie. With the plug-in, your opt-out settings remain in place for that browser even if you delete all cookies. The browser plug-in for permanent deactivation can be found here: https://www.google.com/settings/ads/plugin?hl=de
By using our website you consent to placement of the DoubleClick cookie, thereby consenting to the collection, storage and use of the usage data for the stated purpose in the manner outlined above. You also consent to your data being stored in cookies after the end of the browser session and being further referenced, for example during your next website visit. This consent may be revoked at any time with non-retroactive effect by deleting the DoubleClick cookie and revoking permanent deactivation.
This website uses Hotjar, an analysis software of Hotjar Ltd. ("Hotjar") (http://www.hotjar.com, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta, Europe).
With Hotjar we analyse how visitors use our Internet offer. The tool shows the surfing behaviour of our website visitors and allows us to get feedback from them. The information generated by the tracking code and cookie about your visit to our website will be transmitted to and stored on the Hotjar servers in Ireland. We do not collect any personal data with the Hotjar service and do not transfer any personal data to Hotjar. We use Hotjar to record mouse clicks, mouse movements, scrolling activities and non-personal text data from input fields - exclusively on a random and anonymous basis.
You can prevent Hotjar from collecting the information by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out. By continuing to use this website, you consent to the above-mentioned processing of data by Hotjar and its third-party providers in the context of their data protection declarations.
3.6 Facebook Pixel
Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
These allow the behaviour of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimisation.
Newsletter data If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per art. 6, par 1 lit. a DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service which organises and analyses the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.
MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.
We use MailChimp to analyse our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp’s servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.
If you do not want your usage of the newsletter to be analysed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
Data processing is based on art. 6, par 1 lit. a DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
Completion of a data processing agreement
We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
5. Social Media
We do not use social plugins on our website, just links to the social networks of Facebook, Instagram, Twitter, Pinterest and Tumblr. Therefore, no data is transferred between your computer and the social networks, when you visit our website. You can identify links to social networks by the respective company logos. If you click on one of these links, you will reach our brand page on the respective social network. When clicking on a hyperlink, a connection to the respective social network is established. In addition to the information that you have visited our website, the server of the social network may transmit some of the following data:
- IP address
- Date and time of the visit to the website or activation of the link
- Address of the website where the activated link is located
- Information about the browser used and the operating system
If you are already logged in to the corresponding social network with your account when clicking on the link, the provider of the network may be able to determine your username and possibly even your real name from the transferred data and use this information to assign you to your personal account on the social network. In order to avoid a personal association, log out of your account before clicking on one of the links.
The servers of the social networks are located in countries outside the European Union. For this reason, the data can also be processed in countries outside the EU. It should be noted that companies in these countries may be subject to data protection laws that do not protect the collection of personal data to the same extent as is the case in Germany under the DSGVO regulations.
6. Usage of a live-chat-system
Tawk.to (SMS SIA)
On this website technology by SMS SIA, Tirgonu iela, 6, Riga, Latvia, LV1050, (www.tawk.to) is used to collect and save anonymised data for the purposes of web analytics and for running the live chat system to answer live support questions. From this anonymised data user profiles can be created under a pseudonym. For this purpose, cookies can be used. Cookies enable the recognition of the Internet browser. If the so collected data has a personal reference, the processing will be carried out in accordance with art. 6, par 1 lit. f DSGVO based on our legitimate interest in providing effective customer care and the statistical analysis of user behaviour for optimisation purposes. By using the live-chat you automatically use the services of Tawk.to.
You can object to the collection and storage of data for the purpose of creating a pseudonymised user profile at any time with effect for the future, by informing us of your objection by sending us an email to email@example.com.
7. Plugins and tools
7.1 Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to art. 6, par 1 lit. f DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
7.2 Font Awesome
For uniform representation of fonts, this page uses web fonts provided by Fonticons Inc. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Fonticons Inc servers. Fonticons Inc thus becomes aware that our web page was accessed via your IP address. The use of Fonticons Inc fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to art. 6, par 1 lit. f DSGVO.
8. Payment service providers
Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.
If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on art. 6, par 1 lit. a (Consent) and art. 6, par 1 lit. b DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
On our website you have the possibility to pay by credit card. If you choose this form of payment, the payment will be processed through Stripe Payments Europe Ltd, Block 4, Harcourt Center, Harcourt Road, Dublin 2, Ireland, to whom we will provide information provided by you during the ordering process as well as information about your order (Name, address, account number, bank code, possibly credit card number, invoice amount, currency and transaction number).
The transfer of your data is exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd.
If you select payment via Stripe, the payment data you provide will be supplied to Stripe based on art. 6, par 1 lit. a (Consent) and art. 6, par 1 lit. b DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
Our website accepts payments via Sofortüberweisung. The provider of this service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.
Sofortüberweisung provides us with real-time payment confirmations, allowing us to begin fulfilling our end of our contract right away.
If you opt to pay using Sofortüberweisung, you will be submitting a PIN and a valid TAN to Sofort GmbH so that it can access your online banking account. Sofort GmbH will automatically check your account balance and perform the transfer to our account using the TAN you supply. It then sends an immediate transaction confirmation. After logging in, your income, the overdraft protection, and the availability of other accounts and their balances will be checked.
In addition to the PIN and TAN, the payment details you provide as well as personal information will be sent to Sofort GmbH. This personal information includes your name, address, telephone numbers, email address, IP address, and any other data required to process your payment. This data must be transferred to identify you securely and to prevent fraud.
Data is transmitted to Sofort GmbH based on art. 6, par 1 lit. a (Consent) and art. 6, par 1 lit. b DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected. Please refer to the payment with Sofortüberweisung links below: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.